Chapter 1. Getting and Giving Information
Chapter 2. Understanding Group Needs and Characteristics
Chapter 3. Knowing and Understanding Group Resources
Chapter 4. Controlling the Group
Chapter 5. Counseling
Chapter 6. Setting the Example
Chapter 7. Representing the Group
Chapter 8. Problem-Solving
Chapter 9. Evaluation
Chapter 10. Sharing Leadership
Chapter 11. Managing Learning—ASKing learners
